Shipping Policy

This Shipping Policy describes the shipping and delivery terms for products purchased from Neon Symbol on the website neonsymbol.com ("Site"). By placing an order on our Site, you agree to be bound by this Shipping Policy.

Processing Time

Orders are typically processed and shipped within [Number] business days after payment confirmation. Custom orders may require additional processing time, and the estimated processing time for each product is listed on the product page.

Shipping Methods and Costs

We offer a variety of shipping methods to accommodate different delivery needs:

Standard Shipping: [Estimated delivery time]
Expedited Shipping: [Estimated delivery time]
International Shipping: [Estimated delivery time and applicable customs duties]
Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the package, and the destination address. Shipping costs will be displayed at checkout before you complete your purchase.

Shipping Restrictions

We currently ship to [List of countries or regions you ship to]. We do not ship to P.O. boxes or APO/FPO addresses.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your package on the carrier's website.

Delivery

Delivery times may vary depending on your location, the shipping method selected, and any unforeseen circumstances such as weather delays or customs clearance. We are not responsible for delays or issues caused by the shipping carrier.

International Shipping

For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These fees are determined by the customs authorities in the destination country and are the responsibility of the recipient.

Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us immediately at support@neonsymbol.com. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at shipping@neonsymbol.com.